Welcome to Raniya. By accessing or using our website www.raniya.co.in, you agree to adhere to the following Terms and Conditions (“Terms”). Please read them carefully before making any purchases or using our services.

1. Acceptance of Terms

By using our website or placing an order, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, we request that you refrain from using our services.

2. Eligibility

• To place an order, you must be at least 18 years old and legally capable of entering into a binding contract as per Indian laws.

3. Account Registration

• Some purchases may require you to create an account.
• You are responsible for maintaining the security of your account and all activities under it.

4. Product Information & Pricing

• Product Details: We strive to provide accurate product descriptions and images, but variations may occur due to screen resolution or design updates.
• Pricing: Prices are listed in Indian Rupees (INR) and include applicable taxes. Prices may change without prior notice, but the price at the time of order will apply.
• Availability: We reserve the right to limit product quantities or discontinue items without prior notice.

5. Order Process

• Order Confirmation: After placing an order, you will receive an email confirmation. This does not guarantee acceptance—we reserve the right to accept or cancel orders at our discretion.
• Order Cancellation: Orders can be canceled before shipment. Once dispatched, cancellations may not be accepted. Please refer to our Cancellation Policy for details.

6. Payments

• We accept multiple payment options, including credit/debit cards, UPI, and net banking.
• Payments must be completed at checkout, and transactions are processed through secure payment gateways.

7. Shipping & Delivery

• Shipping Across India: Delivery times vary based on location and product availability. Estimated delivery times will be shown at checkout.
• Shipping Charges: Any applicable charges will be displayed during checkout.
• Delays: While we strive to deliver on time, we are not responsible for delays caused by unforeseen circumstances like courier issues, strikes, or natural disasters.

8. Returns & Exchanges

• Returns: We accept returns only for products that are defective or damaged upon arrival. Requests must be made within 7 days of delivery, and items must be unused and in their original packaging.
• Exchanges: If the product is damaged or incorrect, we will process an exchange. Used or altered items will not be eligible.
• Refunds: Refunds will be issued after inspection and processed to the original payment method. Processing time may vary depending on the payment provider.

9. Intellectual Property

All content on our website, including text, images, logos, and designs, is the intellectual property of Raniya or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

10. User Conduct

By using our website, you agree to refrain from:

• Uploading harmful, misleading, or defamatory content.
• Engaging in activities that interfere with website operations.
• Misrepresenting personal details or payment information.

11. Limitation of Liability

To the extent permitted by law, Raniya will not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or services. This includes, but is not limited to, loss of profits, data, or other intangible losses.

12. Indemnification

You agree to indemnify and hold Raniya, its affiliates, and employees harmless from any claims, damages, or legal fees resulting from your use of the website or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of courts in Mumbai.

14. Updates to Terms & Conditions

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and the updated Terms will apply to all users moving forward.

15. Contact Us

For any questions or concerns, please reach out to us at info@raniya.co.in.

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