At Raniya, we value and prioritize the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you browse our website or make purchases from our online store.
1. Information We Collect
We gather different types of information from our users, including:
- Personal Details: Your name, email address, phone number, billing and shipping addresses, and payment details.
- Non-Personal Data: Information such as browser type, IP address, time zone, and details about your device used to access our website.
- Order Details: Information related to purchases, payment methods, and shipping preferences.
- Cookies & Tracking Data: We may use cookies and tracking tools to analyze website activity and enhance user experience.
2. How We Use Your Information
The data collected from you is used for the following purposes:
- Order Processing & Fulfillment: To manage orders, process payments, arrange delivery, and send order updates.
- Customer Support: To assist with inquiries, handle returns or exchanges, and resolve any concerns.
- Marketing & Promotions: To notify you about new products, special offers, or updates (only if you have opted in).
- Website Enhancement: To analyze website interactions and improve its usability.
We do not share your information with third parties for marketing purposes unless you provide explicit consent.
3. Sharing Your Information
We may share your information with:
- Service Providers: Payment gateways, courier partners, and technical support teams who help process orders and deliver services.
- Legal Authorities: When required by law or to safeguard our rights, property, or security.
We ensure that all third-party partners handling your data comply with strict privacy standards and take necessary security measures.
4. Data Retention
Your personal information is retained only as long as necessary for the purposes outlined in this Privacy Policy, including compliance with legal, financial, and record-keeping requirements.
5. Your Rights
Under Indian law, you have the right to:
- Access: Request a copy of the personal data we store about you.
- Correction: Update or modify any incorrect or outdated information.
- Deletion: Request the removal of your personal information, except where legally required.
- Withdraw Consent: If data processing is based on consent, you can withdraw it at any time.
For any of these requests, please contact us at info@raniya.co.in.
6. Data Security
We take appropriate security measures to safeguard your personal information. However, as online data transmission is not 100% secure, we cannot guarantee absolute security.
7. Cookies & Tracking Technologies
We use cookies and tracking tools to improve website performance and enhance user experience. You can disable cookies through your browser settings, though some website features may be affected.
8. Children’s Privacy
Raniya does not knowingly collect personal data from individuals under 18 years of age. If we become aware of such data collection, we will take immediate steps to delete the information.
9. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be published on this page, with the latest revision date mentioned at the top.
10. Contact Us
For any questions, concerns, or clarifications regarding this policy, please reach out to us at info@raniya.co.in.
This rephrased policy keeps the meaning intact while improving clarity and aligning it with Raniya’s branding. Let me know if you need any modifications!